What Happens If My Backflow Preventer Fails Inspection?

Receiving a failed backflow inspection result can be frustrating, especially if you've received a notice from your utility district requiring annual testing.

The good news is that a failed inspection does not automatically mean your backflow preventer needs to be replaced.

In many cases, the issue can be corrected through cleaning, repair, rebuilding, or replacement of specific components.

Understanding what happens next can help property owners avoid unnecessary worry and make informed decisions about their backflow system.


Why Do Backflow Preventers Fail?

Like any mechanical device, backflow preventers contain internal components that can wear over time.

Common causes of failure include:

✔ Worn internal parts

✔ Debris inside the assembly

✔ Damaged check valves

✔ Leaking relief valves

✔ Freeze damage

✔ Physical damage

✔ Age-related wear

Annual testing helps identify these issues before they become larger problems.


Does A Failed Test Mean I Need A New Backflow Preventer?

Not necessarily.

Many failed backflow preventers can be repaired and returned to proper operation.

In some situations, rebuilding the assembly may be the most practical solution.

Replacement is typically recommended when a device has reached the end of its service life, has sustained significant damage, or can no longer be repaired economically.

Every situation is different, which is why an evaluation of the specific assembly is important before making any decisions.


What Happens After A Failed Inspection?

Once the cause of the failure is identified, the appropriate corrective action can be determined.

Depending on the issue, that may involve:

✔ Cleaning

✔ Repairing components

✔ Rebuilding the assembly

✔ Replacing the assembly

After repairs are completed, the device is generally retested to verify that it is operating properly and meeting applicable requirements.


Why Repair Experience Matters

Testing identifies a problem.

Experience helps solve it.

While many companies offer testing, understanding how to diagnose, repair, rebuild, relocate, or replace backflow preventers requires years of hands-on experience.

Norris brings:

✔ 33 Years Installing Backflow Systems

✔ 26 Years Repairing Backflow Systems

✔ 7 Years Certified Backflow Testing Experience

for residential and commercial customers throughout Chattanooga, TN, Ooltewah, TN, Cleveland, TN, Lookout Mountain, TN, Signal Mountain, TN, Middle, TN, East, TN and Southeast Tennessee. (See the entire list of specific areas below the FAQ section.)


Frequently Asked Questions
Can a failed backflow preventer be repaired?

Many can. The appropriate repair depends on the cause of the failure and the condition of the device.

How long does a backflow repair take?

Repair times vary depending on the issue, parts availability, and the type of assembly involved.


Will my backflow preventer need to be tested again after repairs?

Yes. After repairs are completed, the assembly is generally retested to verify proper operation.


Does a failed inspection mean I am out of compliance?

Requirements vary by utility district, but repairs and retesting are generally needed to restore compliance.


Need Certified Backflow Testing?

Livingwater provides certified backflow testing for residential and business customers in the following various water utility districts that include:

For Chattanooga, TN and surrounding areas:

✔ Tennessee American Water (Chattanooga, Jasper Highlands, TN)

✔ Savannah Valley Utility District (Ooltewah & East Hamilton County)

✔ Eastside Utility District (Ooltewah & East Brainerd)

✔ Hixson Utility District

✔ Northwest Utility District (Soddy-Daisy Area)

✔ Walden's Ridge Utility District

✔ Signal Mountain Water System

✔ Cleveland Utilities

✔ Collegedale Utilities

✔ Red Bank Water & Sewer

For Middle, TN, East, TN and Southeast, TN:

✔ Tellico Area Services System (TASS) | Tellico Villlage, TN

✔ Loudon Utilities | Louden, TN

✔ The City of Pikeville’s Water Department | Pikeville, TN

✔ Dunlap Water System & Cagle-Fredonia Water District | Dunlap, TN

✔ Crossville Water Department & Crab Orchard Utility District | Crossville, TN

Call Norris to schedule your certified backflow test or if you have any questions about your backflow preventer 📞 (423) 509-3390



Previous
Previous

Do I Need Annual Backflow Testing In Tennessee?

Next
Next

Who Can Perform Backflow Testing In Tennessee?